OUR EXCELLENT SERVICES

Representation


  • Government Affairs
  • Industry relation
  • Interline negotiation
  • Trade relation

Marketing


  • In-depth marketing analysis
  • Comprehensive marketing plan and strategies incorporating direct and indirect methods
  • Product design and interline solution
  • Continuous promotion of the airline’s brand
  • Creative promotions
  • Organisation of corporate and promotional events
  • Close liaison with key media and trade publications

Sales & Distribution


  • Strong knowledge of local markets
  • Creative sales strategies
  • Experienced and highly motivated sales professionals
  • Targeted sales tactics with local expertise and market analysis
  • Client base establishment and strengthening
  • Offices in all major cities
  • Comprehensive sales analysis and reports

Handling at Airport


  • Efficient and experienced cargo operations teams
  • Full working knowledge of special cargo requirements with regular on-going training
  • Priority loading instructions
  • Warehouse/ pallet Build supervision
  • Full airside monitoring and assisting handling companies to maximise revenue
  • Long established relationships with local handling companies to ensure high quality service levels
  • Claim processing in line with airline policy

Customer Services


  • Quotation and Reservation
  • Generation of immediate business via telephone chasing
  • Post Flights (Import & Export
  • Total Customer Services
  • Tracking
  • Claim/complaint handling
  • Highest standard of customer service
  • 24/7 Duty Managers

Finance


  • Invoice Control
  • Punctual and accurate payment
  • Debt Colletion
  • Claim handling
  • Financial reports

40


Airlines

350


Professionals

3


Branches

500


Years of Experience

OUR PARTNERS

OUR TEAM


HUMAN RESOURCES

Marketing team
Sales Team
Operation Team

IN 1996

IN 2017

NEWS